Privacy policy

1. Who we are

Digital Drive Enterprises FZCO is the controller of personal data collected through this website. We are registered in the Dubai Multi Commodities Centre free zone under registration number DMCC83112.

2. What we collect

We keep data collection to the minimum needed to reply to you.

• Details you submit through the contact form: your name, email address, company name if you provide one, and your message.
• Standard technical data generated when any browser requests a page, such as IP address, user agent and timestamp. This is used for security and abuse prevention.
• Basic usage measurements: the path of the page you view, the address of the page that referred you, and events such as a contact form being submitted. These are collected by a measurement service operated within our corporate group. The measurement script sets no cookies and stores nothing in your browser.

We do not use advertising cookies or behavioural profiling on this website, and we do not use usage measurements to identify or build profiles of individual visitors.

3. Why we use it

• To respond to your enquiry and continue that correspondence.
• To protect the website against spam, abuse and misuse.
• To understand, in aggregate, which pages are visited and how visitors arrive, so we can keep the website useful.
• To meet legal, regulatory and record keeping obligations.

We rely on your consent when you choose to contact us, and on our legitimate interest in operating a secure website and responding to business enquiries.

4. Sharing

We do not sell personal data. We share it only with service providers that help us operate the site and handle enquiries, such as our hosting, usage measurement and message delivery providers, and only to the extent needed. Those providers are bound by contractual confidentiality and security obligations. We may also disclose data where required by law or by a competent regulator.

5. International transfers

Our infrastructure providers may process data outside the United Arab Emirates. Where that happens we take reasonable steps to ensure an appropriate level of protection.

6. Retention

Enquiry correspondence is kept only as long as needed for the purpose it was collected for, and afterwards for as long as required by applicable record keeping rules. Technical logs are kept for a short period.

7. Your rights

Subject to applicable law, including UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data and, where it applies to you, the EU General Data Protection Regulation, you may request access to your personal data, ask us to correct or delete it, object to or restrict our processing of it, or ask for it in a portable form. You may also withdraw consent at any time.

To exercise any of these rights, contact us through the form on our home page and tell us what you would like us to do.

8. Security

We apply technical and organisational measures appropriate to the sensitivity of the data we hold, including encryption in transit, access control and minimisation. No system is perfectly secure, so we do not ask for sensitive information through the contact form.

9. Changes

We may update this policy. The version published here is the current one, and the date at the top shows when it last changed.